FAQ

What does the Mervat Soltan Foundation do?
The Foundation provides free eye-care services to underserved communities across Egypt, including medical convoys, examinations, surgeries, eyeglasses, and medications. Our goal is to combat preventable blindness and improve quality of life.

Who benefits from your medical services?
.Our services target individuals in the most underserved areas — including children, the elderly, women, workers, and families who cannot afford medical care

How can I donate to support the Foundation?
You can easily donate through our website, Instapay Vodafone Cash: *9*266#, Fawry: Code 99994, Call 19763 to have our representative come to you, Or through the banks: Egyptian Export Development Bank 2020000201003011, Banque Misr 4880001000017824, National Bank of Egypt 1063171456673201010, Credit Agricole Bank 11018180328148, Suez Canal Bank 1230139710100101, Egyptian Post Office 0200612003168818

How is my donation used?
All donations go directly toward eye-care services: medical convoys, diagnostic tests, medications, eyeglasses, and surgical procedures for eligible patients.

Does the Foundation perform surgeries?
Yes. Patients diagnosed during convoys and requiring surgical intervention — such as cataract, glaucoma, or squint surgery — are referred to partner hospitals and fully covered by the Foundation.

Are the medical services completely free?
Yes, all examinations, medications, eyeglasses, and surgeries offered through our programs are provided at no cost to eligible patients.

How do you ensure transparency in donations?
We maintain detailed records of all operations, eyeglasses delivered, medications provided, and funds allocated. Annual reports and impact numbers are publicly shared on our website.

Can I volunteer with the Foundation?
Yes, you can volunteer with us. The Foundation welcomes individuals who want to support our outreach efforts, awareness activities, and community programs. You can register through the website’s volunteer form, and our team will contact you when volunteer opportunities are available.

Do you provide follow-up after convoys?
Yes, follow-up is a key part of our model. Patients who require further care receive follow-up calls, home delivery of eyeglasses, and surgical referrals when needed.

Where do your medical convoys operate?
We serve underserved and remote areas across Egypt’s governorates, based on field assessments and community needs.